Every product page includes a dedicated Size Guide featuring body measurements in inches. We recommend using a soft measuring tape over standard undergarments to check your measurements against our chart.

• If you prefer a relaxed, breezy drape (recommended for our A-line silhouettes, kaftans, and straight kurtas), we suggest sizing up.
• If you prefer a tailored, snug fit (especially around the bust and waist in structured dresses or co-ord sets), choose the smaller size.

No, we don't invisible seam or lock stitch in most of our outfits which gives a better fit and fall, hence we do not keep extra margins. However, every item it is mentioned either LOOSE FIT, REGULAR COMFORT FIT or FITTED and you may select accordingly as per your liking.

We do not offer customer sizing however we have ready to wear sizes from Extra Small (XS) to Extra Large (3XXL) in al our designs.

Our apparel celebrates traditional textile techniques—including hand-block printing, Ajrakh, Kalamkari motifs, and natural vegetable dyes. Minor irregularities in print placement, subtle dye smudges, or small slubs in woven modal or cotton fabrics are not defects; they are authentic hallmarks of artisanal handcrafting.

Garments colored with natural vegetable or mineral dyes (such as natural Indigo, Kashish, or Madder red) may release excess surface pigment during the first few washes. This is normal and stabilizes after 1–2 washes without fading the garment's vibrance.

To prolong the life and beauty of your garments:

• First Wash: We strongly recommend dry cleaning for modal silks, chanderi blends, and rich indigo garments for their first cycle.
• Subsequent Washes: Hand wash gently in cold water using a mild, pH-neutral liquid detergent.
• Do Not Soak: Never soak artisanal prints in detergent water for prolonged periods.
• Drying: Always turn the garment inside out and dry in shade. Avoid direct sunlight to prevent color fading.
• Ironing: Iron on reverse with medium-to-low heat, or use a handheld steamer.

We accept all major secure payment methods through our certified gateway:

• UPI: Google Pay, PhonePe, Paytm, BHIM, and other UPI apps.
• Cards: Visa, MasterCard, RuPay, Maestro, and American Express (Credit & Debit).
• Net Banking: Supported across all major Indian banks.
• Cash on Delivery (COD) is not available on our website.

• You can cancel or request changes (e.g., shipping address or size update) within 12 hours of placing your order or before dispatch, whichever is earlier.
• Send an email to enahbyneha@gmail.com with the subject line Urgent Modification / Cancellation - [Order ID].
• Once an order has been assigned a tracking number and handed to the courier, it cannot be cancelled mid-transit.

FREE shipping across India.

• Dispatch Time: Ready-to-ship garments are dispatched within 24–48 business hours. Made-to-order artisanal pieces ship within 3–5 business days.
• Transit Timelines:
  • Mumbai / Navi Mumbai: 1 – 2 business days
  • Metro Cities (Delhi NCR, Bengaluru, Hyderabad, Chennai, Kolkata, Pune): 2 – 4 business days
  • Rest of India: 4 – 6 business days
  • Remote / North-East Regions: 6 – 9 business days

Once your parcel is dispatched from our Navi Mumbai facility, you will receive an automated notification via Email and SMS/WhatsApp containing your Airway Bill (AWB) number and direct courier tracking link.

We offer a convenient exchange/return window within 48 to 72 hours (up to 3 days) of delivery. The garment must remain unworn, unwashed, unaltered, and with all original brand tags, labels, and packaging intact.

1. Send an email enahbyneha@gmail.com within 72 hours of receiving your delivery.
2. Include your Order ID, product details, reason for request, and the replacement size needed.
3. Our team will schedule a reverse pickup via our logistics partners within 2–3 working days.

Once the returned package reaches our warehouse and passes quality inspection:

• Prepaid Orders: The refund is credited back to your original source account (UPI/Card/Bank) within 5–7 working days, or issued immediately as store credit if you prefer.

• Custom-altered or personalized garments.
• Items purchased during End-of-Season Clearances marked as "Final Sale".
• Garments returned without tags, or showing perfume scents, deodorant marks, makeup stains, or washing.